Shipping
AUSTRALIA
FREE express shipping within Australia for orders over $180
$10 express shipping for orders under $180
Shipping time: 1 - 3 business days
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USA & CANADA
AUD$20 flat rate shipping
Free shipping for orders of AUD$180 and over
Shipping time: 5 - 10 business days
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ASIA & OCEANIA
AUD$20 flat rate shipping
Free shipping for orders of AUD$180 and over
Shipping time: 5 - 14 business days
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EUROPE
AUD$20 flat rate shipping
Free shipping for orders of AUD$180 and over
Shipping time: 5 - 12 business days
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REST OF THE WORLD
AUD$25 flat rate shipping
Free shipping for orders of AUD$180 and over
Shipping time: 5 - 12 business days
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Please note, we do not ship to PO Boxes. Elerò is not responsible for damaged, lost or stolen products.
Orders placed before 11am Monday - Friday will be shipped on the same day. All orders placed after this time will be processed and dispatched on the following business day.
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The shipping times above are a guide only and we cannot guarantee all shipments will arrive within the estimated time frame. We will, however, send you a tracking link upon purchase so that you can track your order online. Please keep this email until you have received all items.
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FREE SHIPPING PROMO
'Free shipping' during promotional periods only applies to standard international shipping. If you wish to place an order with express international shipping, please do not use the promo code and opt for the 'express shipping' option at checkout. All shipping within Australia is express shipping.
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INTERNATIONAL IMPORT DUTIES & CUSTOMS TAX
Please note, international orders may be subject to import duties or customs tax, depending on the region. All customs charges and taxes associated with a purchase are the responsibility of the purchaser and these are not included in the cost of the order or shipping. Elerò is not responsible for any additional customs or import charges requested after your purchase.
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If you have any questions or concerns regarding any of the above, please contact our Customer Care team at info@elerothelabel.com prior to placing your order.